Shipping
Swch is committed to delivering orders with secure, high-quality packaging within the timelines outlined below. To ensure timely and safe delivery, we ship through trusted logistics partners only.
Shipping Coverage
- Shipping is currently available to select pin codes across India.
- Orders are shipped through registered domestic courier partners.
Order Processing & Delivery
- Orders are usually processed and shipped within 24–48 hours of order confirmation.
- Our standard delivery timeline is up to 7 business days from the date of order confirmation, depending on the delivery location and courier partner norms.
- Delivery timelines are indicative and may vary due to external factors.
📌 Note: Sundays and public holidays are not considered business days for processing or delivery.
Delivery Method
- Currently, only standard delivery is available.
- Express delivery options may be introduced in the future and will be updated on the website accordingly.
- All orders are delivered to the shipping address provided during checkout. Please ensure the address details are complete and accurate.
Shipping Charges
- Shipping and handling charges may vary based on product size, packaging, weight, and delivery location.
- Applicable charges (if any) will be clearly displayed at checkout before payment.
- All orders are processed and shipped from our warehouse in India.
Non-Availability at Delivery Address
- Our delivery partners will attempt delivery up to two times.
- If delivery fails due to incorrect or incomplete address details, the order may be returned to us.
- To avoid delays, please ensure:
- Correct address with pin code
Modes of Payment
For orders shipped within India, Swch accepts the following payment methods:
- Debit Cards & Credit Cards (Visa, MasterCard, American Express)
- Net Banking (across major banks)
- UPI / Wallets (via secure payment gateways)
- All payments are processed through trusted third-party payment gateways. Swch does not store your card or payment details.
- 📌 Cash on Delivery (COD) may be available for select pin codes only.
Shipping & Payment Support
For any shipping or payment-related queries, please contact us:
📧 Email: care@swch.in
📞 Phone: +91 9844691272
Important Note on Returns
- No exchange or return is applicable on discounted or sale products.
- Returns will be considered only if the product delivered is different from the order placed.
- All such cases will be reviewed and approved on a case-by-case basis.
Please refer to our Refund & Cancellation Policy for more details.